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What is SaaS - Software as a Service? Should you have one?

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Software as a Service (SaaS) is a licensing and delivery model,  where software is licensed on a subscription basis and is hosted by the software provider from online servers run and maintained by them. Users access SaaS software through a web browser or a small standalone application.  SaaS vendors supply and maintain the products, either on a subscription basis or on a pay-for-what-you-use basis. The vendor makes sure that the product/service is available 24 hours a day, 7 days a week, and 365 days a year and customers just access and use the software.  SaaS benefits: Lower implementation costs - as the vendor provides and runs the service, both its software and hardware parts, the up-front implementation costs are low. Day-to-day costs are predictable - with experts managing the software and security, the risks involved come down drastically. Vendors are better positioned to provide for all types of risks. Capital expenses become operational expenses. Rapid Deploymen t - as vendor